Dr Gluck is the Medical Education Registrar at the Lyell McEwin Hospital. He has been present and encouraged attendance at intern teaching sessions, conducted regular informal ward round check-ups with interns to ensure their well-being and instigated the development of educational videos for the Northern Adelaide Local Health Network (NALHN) for on-line teaching.
He contributes significantly to improving the quality of care by actively seeking feedback from Trainee Medical Officers in each ward, and ensuring plans are followed up. JMOs comment that Dr Gluck is very approachable, adopts a kind, non-judgemental and supportive approach in counselling, and provides valuable feedback and resources to improve learning.
Samuel established the SAFE (Structured Assessment, Feedback and Evaluation) Program to allow JMOs the ability to complete online workplace-based assessments which allows reporting of or performance on a regular basis which generates feedback, or a debrief discussion, with a senior doctor. JMOs report their appreciation to have an opportunity to receive regular constructive feedback.
Samuel assisted NALHN to establish the Trainee Medical Officer Community of Practice which actively works to identify systems issues affecting the working lives of JMOs across the LHN.